Customers Only

The following Tech Support Portals are available for Planet IRM Named Support Organization (NSO) Named Users and are available only to those with an active Annual Maintenance and Support Contract. These Portals allow you to communicate with the Planet support team and access Help, Reference Documents and Videos

Tech Support Incident Portal


Tech Support Help and Documents Portal

Note: These Planet IRM Tech Support Portals are ONLY accessible via separate login and password by designated Named Users from a customer’s Named Support Organization.  This Portal is only necessary when specific training documents or support is required with respect to a specific incident.  At that time login and password will be provided.