Planet Associates believes that every customer deserves to work with a high quality technical support professional. That’s why we have a technical support program designed to keep our customers satisfied. Customer satisfaction is our top priority.
The Planet Associates Support Staff is eager to assist. We are here to answer your questions regarding the use, implementation and technical support of the Planet IRM Software Suite. As part of the Technical Support Maintenance Program, Planet provides regular software upgrades to our applications.
Online support access is available to customers, resellers and supporting technical staff under annual maintenance contracts:
- Telephone: 8:30 am – 5:30 pm (ET) Monday – Friday excluding Planet published holidays.
Call 1 (201) 693-8700 – Press 2 for Support
- E-mail: email@example.com
- Registered access to our Customer Support Portal